Open New Support Ticket 
Key Features of IPKVM
- Full OS & BIOS Control: IPKVM provides remote access to a dedicated server’s BIOS and operating system, enabling administrators to perform full management tasks as if they were physically present. This includes troubleshooting boot issues, configuring BIOS settings, and installing or repairing the OS without dependency on the primary network connection.
- Platform Independence: Works regardless of the operating system or server state, making it invaluable for troubleshooting.
- Out-of-Band Management: Operates independently of the server’s primary network connection, ensuring access even if the server OS fails or the network is down.
IPKVM Instruction (Windows OS)
Prerequisites
If you have purchased the following services with IPKVM option:
- PROMO Dual Core DDR3
- PROMO Core i3 DDR3
- PROMO Core i5 DDR3
- PROMO Core i7 DDR3
- Intel® Xeon® E5-2620
- Intel DualCore DDR4
- Intel Core i7 DDR4
- Intel Core i9 DDR4 9th gen
- Intel Core i9 DDR4 10th gen
- Intel® Xeon® E5-2690 v3
- Ryzen™ 9 3950X
* You should open a support ticket (https://bill.alexhost.com/tickets/new/) and ask for login credentials for IPKVM service, also you should provide a static IP address which you will use to connect to IPKVM service.
Download and install Java SE Development Kit 6u45
To get started, visit the Java SE Development Kit 6u45 Downloads page and select the appropriate file for your operating system. Oracle JDK 6 offers installers for Linux (rpm.bin and bin), Windows (exe), as well other operating systems.
For Windows users, it’s recommended to download the file jdk-6u45-windows-x64.exe. Please note that an Oracle account is required to download the installer, and signing up is free if you don’t have one.
Once the download is complete, run the file to launch the JDK 6 setup program.
Download MPC client for Raritan IPKVM
Go to https://www.raritan.com/support/product/dominion-kx-ii (1) and download the MPC client(2)
Go to your Downloads folder, locate the downloaded file, extract the archive and run the file (1). Click next on Welcome window (2), in the next window click on Browse to select a suitable path for installation (3) please note that the folder should be writable. In this case was selected ipkvm in Admin user folder (4.1) and click on Save (4.2). Confirm creation of the target folder (5) and click Next (6). A window with installation will appear (7) In the Setup shortcuts window click on Next (8) After the installation is completed, close the window (9)
Locate the Raritan icon and run it, and click on Create new profile (1), write a name in Descritpion field (2), in the IP Address field write the address(3) which you have received in ticket reply, press OK.
Wait for a while connection to the IPKVM device to be established (it may a couple of minutes), after the icon will become like in (1) double click on Connection name and enter the credentials which you hve received in support ticket (2) and click OK (3)
After the connection will be established you’ll be able to see available ports (2) double click on port name and control your server(2)
