Open New Support Ticket 
After the successful activation of any service on our website (referring to shared & LiteSpeed hosting, VPS, or dedicated server), you will receive an email containing access details to your server control panel along with your username and password. Please note that this is a standard procedure for sending your credentials to the confirmed email of your account, from which the activation and payment were initiated, respectively. Receiving such information on your email address poses a potential risk, granting unauthorized access to critical accounts. In this article, we will discuss the importance of securing your credentials, methods to prevent unauthorized access, and the optimal practices for storing passwords to ensure maximum security.
That is why AlexHost makes the following recommendations for its clients:
1. After accepting the credentials along with a message about successful activation of the service, it is recommended to save your username and password in a safe place using a Password Manager. This could be
- KeePass
- Available on the following operating systems: Windows and Linux. For Linux users, third-party ports and alternative versions of KeePass are available, such as KeePassXC.
- LastPass
- Available on the following operating systems: Windows, Linux and macOS. Linux is supported via a web interface, but there is no official client for Linux.
- Dashline
- Available on the following operating systems: Windows, Linux and macOS. In Linux No official support.
- NordPass and other similar password managers.
- Available on the following operating systems: Windows, Linux and macOS. In Linux No official support.
2. After successfully saving a password in such managers, it is recommended to check the success of saving. Once you are sure that the credentials have been successfully saved, proceed to delete the message from your email where all access to your service is. Thus, you will protect yourself from unauthorized access to the service and secure it.
3. Be sure to systematically change passwords. Update passwords regularly to prevent possible unauthorized access. Use unique and complex combinations of symbols, it could be something like
sWUFp@(42914)%16$9&*@daIO
4. We also recommend that you enable Two Factor Authentication (2FA). Details about activation in your AlexHost account are described in this article.
Following these precautions will help minimize risks and ensure maximum security in the processing and storage of your credentials. Protect your digital life by following data security best practices.
