AlexHost vs Hetzner

For users who need Windows support, managed VPS with root access, cryptocurrency payments, or a faster guaranteed support response, AlexHost is the stronger choice. Hetzner's cloud is developer-focused and self-service only, which works well for experienced Linux users but leaves gaps for everyone else. AlexHost covers a broader range of use cases while maintaining competitive pricing and a stronger uptime SLA

AlexHost guarantees 99.99% uptime backed by its SLA — under 53 minutes of allowed downtime per year. Hetzner's published SLA covers 99.9% monthly availability, which allows up to 8.76 hours of downtime per year. For workloads where uptime matters, AlexHost's contractual commitment is the higher standard.

Correct — AlexHost accepts Bitcoin and multiple other cryptocurrencies directly, with no ID verification required for standard orders. Hetzner does not accept cryptocurrency payments at all; their accepted methods are limited to credit card, PayPal, SEPA, and bank transfer. If privacy-friendly or crypto-native billing is important to you, AlexHost is the only option of the two.

AlexHost owns and operates a data center in Chisinau, Moldova — underground in a former military facility — with a 51 Gbps backbone and Voxility DDoS protection active on all plans. Hetzner owns data centers in Germany and Finland and rents colocation space in the US and Singapore. AlexHost is also ISO/IEC 27001:2023 certified, one year newer than Hetzner's 2022 certification, and covers all 9 of its locations under that standard.

AlexHost offers a clear 30-day money-back guarantee on all services. Hetzner's refund is limited to the statutory EU 14-day cooling-off period, and only applies if the service has not yet started — once provisioned, you are billed on a pro-rata hourly basis with no refund on used time. AlexHost gives you twice as long to evaluate risk-free.